This page explains how to contact Payge for support related to the Payge platform available at payge.store. Payge support helps merchants and users with the platform, merchant dashboard, account access, payment setup, and related services.
Payge is a platform operator for merchant storefronts. Individual stores hosted on Payge are operated by independent merchants, and the merchant remains responsible for their products, orders, fulfillment, cancellations, and refunds.
1. Primary Contact
For platform support, contact the Payge support team by email:
- Email: mishraanmol258@gmail.com
- Website: https://payge.store
2. What We Can Support
Payge support can help with questions and issues related to:
- Account access, login issues, and merchant dashboard usage
- Billing questions related to Payge platform services
- Technical bugs or unexpected platform behavior
- Merchant onboarding and Razorpay account connection guidance
- Subdomain setup, custom domain setup, and DNS configuration questions
3. Response Time
We aim to respond to support requests within 1-2 business days. Complex technical, billing, or payment partner issues may take longer if they require investigation or coordination with third-party providers such as Razorpay.
4. Merchant Store Issues
If your question is about a specific merchant's store, product, order, delivery, cancellation, refund, return, or warranty, please contact that merchant directly using the contact information provided on their storefront or in your order communications.
Payge may help route unresolved platform-related concerns where reasonably possible, but Payge does not own merchant inventory, fulfill merchant orders, or decide merchant refund policies.